My Bag

Delivery


Can’t wait to get your hands on your new jewellery? Find the best delivery option for you…


Regions


UK


Shipping Method Cost Order Before Timeframe

Standard Delivery

FREE for orders over £100 or £3.50

N/A

3-5 working days

Next Working Day Delivery

£5.50

1pm

Next Working Day


*London Same Day delivery is only available on weekdays; orders will arrive between 3 and 7pm

*Orders to Northern Ireland are experiencing intermittent slight delays

*Working days are Monday to Friday

*Please note any days in which Royal Mail are striking will not count as a working day for our UK Standard Delivery Shipments

*Please allow an additional 12 working days for personalised jewellery to be delivered. If you order personalised jewellery and non-personalised jewellery in the same order, the non-personalised jewellery will be delivered according to your chosen method and the personalised jewellery will be delivered after an additional 12 working days.

*Last order date for guaranteed delivery before Christmas on personalised products is 7th December.

Same Day Delivery - Available Postcodes


USA


Shipping Method Cost Timeframe

Express Delivery

FREE for orders over £150 or £12

3 - 5 working days

Standard Delivery

FREE for orders over £100 or £10

5 - 10 working days


*Please note we cannot deliver to PO boxes.

*Please allow an additional 12 working days for personalised jewellery to be delivered.

*International orders that contain both personalised and non-personalised jewellery will be delivered at the same time.

*Last order date for guaranteed delivery before Christmas on personalised products is 5th December.


Europe


Shipping Method Cost Timeframe

Fedex Express Delivery

FREE for orders over £150 or £15

3 - 5 working days

Royal Mail Express Delivery

FREE for orders over £100 or £10

3 - 7 working days

Royal Mail Standard Delivery

FREE for orders over £150 or £10

5 - 10 working days


*All duties and VAT are collected at checkout. EU customers should receive their goods without any additional duties or taxes payable at the border. Please get in contact with our Customer Service team at info@daisyjewellery.com should you have any issues.


*Fedex Express is only available for Belgium, Netherlands, Greece, Germany, Norway, Republic of Ireland & Sweden. We cannot deliver to PO Boxes on this service

*Royal Mail Express is only available for Germany, Netherlands, France, Austria, Republic of Ireland, Malta & Cyprus.

*Due to international shipping regulations, we're currently unable to ship to Portugal. We expect to have this issue sorted in the next few weeks so please check back regularly!

*All delivery addresses must be entered in English.

*Please allow an additional 12 working days for personalised jewellery to be delivered.


*International orders that contain both personalised and non-personalised jewellery will be delivered at the same time.


*Last order date for guaranteed delivery before Christmas on personalised products is 5th December.


Australia


Shipping Method Cost Timeframe

Express Delivery

FREE for orders over £200 or £20

3 - 5 working days

Standard Delivery

FREE for orders over £100 or £10

5 - 10 working days


*Please note we cannot deliver to PO boxes.

*Please allow an additional 12 working days for personalised jewellery to be delivered.

*International orders that contain both personalised and non-personalised jewellery will be delivered at the same time.

*Last order date for guaranteed delivery before Christmas on personalised products is 5th December.


Switzerland


Shipping Method Cost Timeframe

Standard Delivery

FREE for orders over £150 or £10

3 - 5 weeks delivery


*Why so long? Swiss and Portuguese customs require all precious metals entering the country to be hallmarked by one of the UK’s four Assay Offices. Your order is sent to be hallmarked as soon as we receive it and takes some time. You’ll be notified as soon as it’s on it’s way.


*All delivery addresses must be entered in English.

*Please allow an additional 12 working days for personalised jewellery to be delivered.

*International orders that contain both personalised and non-personalised jewellery will be delivered at the same time.

*Last order date for guaranteed delivery before Christmas on personalised products is 5th December.


All Other International


Shipping Method Cost Timeframe

Express Delivery

FREE for orders over £150 or £15

3 - 5 working days

Standard Delivery

FREE for orders over £150 or £10

5 - 10 working days


*Express Delivery is only available for Australia, Mexico, UAE & Canada and we cannot deliver to PO Boxes on this service.

*All delivery addresses must be entered in English.

*Orders to Canada over $30 are subject to pay custom duties and taxes upon delivery, please contact info@daisyjewellery.com if you have any queries about this.

*Please allow an additional 12 working days for personalised jewellery to be delivered.

*International orders that contain both personalised and non-personalised jewellery will be delivered at the same time.

*Last order date for guaranteed delivery before Christmas on personalised products is 5th December.



Additional Shipping Information


Duties & Taxes


  • *All duties and VAT for our EU customers are collected at checkout. EU customers should receive their goods without any additional duties or taxes payable at the border. Please get in contact with our Customer Service team at info@daisyjewellery.com should you have any issues.
  • Some International orders outside of Europe may be subject to customs or import duties, additional tariffs and tax charges once they reach their destination country outside of the UK. These charges are usually automatically payable by the customer upon delivery. We appreciate this is frustrating, let us know if you have any queries or would like to discuss a recent delivery charge. We’re here and ready to help at info@daisyjewellery.com.

Tracking & Couriers


  • UK Next Day & Saturday – DPD
  • UK Standard – Royal Mail
  • All International Express Services - Fedex
  • All International Standard Services - Royal Mail

*Once your order has been dispatched your tracking number and link will be sent to you via email.

* Express delivery is unable to deliver to PO Boxes.


Countries We Can’t Get to


  • We really wish we could but sadly there are a few countries we cannot deliver to due to customs and courier restrictions:

EUROPE

Azerbaijan, North Macedonia, Romania, Ukraine, Russia and Portugal


NORTH AMERICA

Cayman Islands, Grenada, Haiti, Puerto Rico


SOUTH AMERICA

Paraguay, Venezuela


ASIA

Bahrain, India, Lebanon, North Korea, Pakistan, Qatar, Saudi Arabia, Taiwan, Turkmenistan, Kuwait and Iraq


AFRICA

Burkina Faso, Côte d’Ivoire, Equatorial Guinea, Nigeria, South Africa, Togo


OCEANIA

Heard & McDonald Islands, Samoa


Personalised Jewellery

  • Please allow an additional 12 working days for personalised jewellery to be delivered. If you order personalised jewellery and non-personalised jewellery in the same order, the non-personalised jewellery will be delivered according to your chosen method and the personalised jewellery will be delivered after an additional 12 working days.
  • International orders that contain both personalised and non-personalised jewellery will be delivered at the same time.

 


Need Help?


Have you got a query about our jewellery? We’ll be here via email, phone & live chat Monday to Friday, 9am—5.30pm (GMT)

info@daisyjewellery.com

+44 (0) 20 3214 3175